Discoverability and Response Design
Initiating Interaction
- Discoverability challengeDiscoverability support
- Difficulty for users to find and execute available functions in a user interface
- The invisibility and ephemerality of speech exacerbate this challenge with voice interfaces
Some Takeaways
- Automatic strategy was significantly better than the baseline in all measures
- Performance in the requested strategy varied
- Adopt explicit prompts for new devices, voices or periodically to encourage experimentation
- Ease off to explicit requests after initial use